About

¡HOLA!

WELCOME TO MY VIRTUAL DESK!

I’M MAYRA

Executive Virtual Assistant

I’m an experienced executive administrative assistant that moved her desk to the virtual world to help companies and executives worldwide.

Fueled by my passion for helping others, I have supported companies, executives, and staff members during the last 30 years in the fields of travel, sales, technology, mortgage, and the non-profit world.

I strive to redefine what it means to become a virtual administrative assistant professional by supporting the busy entrepreneur, small business, and others. My collaboration in customer service, database management, accounts payable, social media, and general office duties will have an active role in achieving the success they are working hard. Also, I am fully bilingual in Spanish and English.

I enjoy spending time with my husband, three children and granddaughter, Anastasia, in my free time. I also enjoy singing and volunteering in the choir at my local church. Reading and writing are among my favorite hobbies.

I believe in the power of teamwork. I think that your hard work deserves the support needed to reach your goals towards success. I believe that you deserve a business and a life that you love.

You are here because you have a goal in mind, in your business, in your life, in your heart. We are here because we are passionate about what we do.

Nice to meet you!

SOME of MY set of skills…

Office Administration

  • Administrative Coordination
  • Training and Development
  • Organizational Strengths
  • Inventory Control
  • Problem-Solving Abilities
  • Conflict Resolution
  • Vendors Contracts and Relations
  • Spreadsheets

Finance Assistant

  • Invoicing and Billing
  • Accounts Payable
  • Account Reconciliation
  • Credit Card Payment Processing
  • Expense Account Management
  • Intuit QuickBooks

oTHER JOB SKILLS

  • Equipment Maintenance
  • Database Management
  • Customer Service
  • Fluent in English and Spanish
  • Microsoft Office
  • Google Drive
  • Apricot (CRM)
  • eTapestry (CRM)
  • Charity Tracker (CRM)

previous job Experiences

Executive VIRTUAL Administrative Assistant
CATHOLIC DIOCESE OF CHARLESTON GREENVILLE, SC (2008 – 2019)

  • Monitored and tracked programs performance data with Excel spreadsheets to generate reports
  • Tracked expenses and documented records using eTapestry, and Apricot
  • Guided administrative and professional staff through computer and software problems
  • Contacted customers via phone and email to follow up with inquiries
  • Processing incoming donations checks and deposits. Handled EFSP Funds, grants and Final reports
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies
  • Implemented database, created forms, reports, users, training and support
  • Processed financial documents including contracts, expense reports, accounts payable
  • Verify and review forms and reports for compliance with company requirements
  • Data entry, track information into appropriate computer programs
  • Set up and maintained physical and electronic filing systems
  • Coordinated troubleshooting, maintenance and updates for office systems
  • Created and maintained spreadsheets
  • Collected, calculated and reported on expenditure and statistical data to complete CCUSA yearly report
  • Performed complex administrative management of sensitive and confidential issues
  • Facilitated working relationships with co-tenants and building management
  • Worked position remotely for 6 years

Loan CLOSER
EMI EQUITY MORTGAGE KISSIMMEE, FL (2002 – 2013)

  • Worked with third-party vendors to address and clear loan closing requirements
  • Prepared and delivered loan documents to title and escrow teams
  • Examined and verified information in loan application and closing documents
  • Carried out pre-funding and funding functions
  • Organized, filed and maintained customer, department and regulatory loan records
  • Adhered to regulatory and company security and audit procedures
  • Directed specific questions to appropriate branch personnel
  • Researched banking guidelines and statutory requirements to stay updated on new laws and applications
  • Managed opening and closing times for the main branch
  • Delivered prompt, accurate and excellent customer service
  • Entered member transaction data into the online banking software

Transaction coordinator / JR LOAN PROCESSOR
APPROVED LENDING ORLANDO, FL (2001 – 2002)

  • Effectively managed client relationships
  • Listened carefully to customer complaints and ensured swift and effective resolution by taking appropriate action
  • Ensured observance of all corporate and federal regulatory policies in terms of data security, privacy and confidentiality
  • Performed daily maintenance of loan applicant database
  • Transferred written information into databases to maintain consistent, accurate client records and project details
  • Responded to phone and email questions and concerns, resolving issues
  • Review of Application Loan packets and audits

First 5 Clifton Strengths : Achiever | Learner | Responsible | Includer | Strategic

El Señor es mi pastor, nada me falta.